Show Up Once: Badly Prepared Beats Perfectly Absent
August 21, 2026
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Show Notes
Eddie and Betty's Conversation
Welcome to The American Retirement Advisor. I am Betty, and Eddie is here with me in the studio today, as always. Eddie, we are wrapping up a full week of conversation around something Ian Schaeffer has been writing about called The Fridge List, and today is day five, the last one. I have to say, this whole series has been sitting with me in a way that most things we cover just don't.
Good to be here. And I know what you mean. Most of what we talk about is mechanics, rules, deadlines. This week felt different. Ian Schaeffer is the COO of American Retirement Advisors, and the writing he has been doing all week is not really about planning mechanics. It is about why we don't start.
Which is a completely different problem than not knowing what to do.
Night and day. And I think today's piece is the most honest of the five, because Ian puts himself in it. Not as the expert standing outside the problem, but as someone who had his own avoided item sitting on the calendar.
Let's start there, because that is the part I want listeners to hear. He opens this final piece by describing a version of himself, and honestly probably a version of most of us, who was going to do all of this perfectly first. Read everything. Get the folders labeled. Walk in with a binder and a firm handshake. And his line about that version of himself is just devastating.
He says that character has lived in his head for years, and in all that time he has never once made it to an appointment. Perfect has a calendar problem. It is never available this week.
That stopped me cold. Because I have met that version of myself too. The one who was going to organize the filing cabinet before calling the attorney, and then the filing cabinet became the reason nothing happened.
And the thing is, this isn't a character flaw. There's a survey Ian has been referencing all week, from 2026, that found seventy-three percent of Americans believe estate planning personally matters to them. Seventy-three. And when those same people were asked why they hadn't acted, the reasons were not dramatic. They hadn't gotten around to it. They didn't know where to start. Nothing dramatic. Just the doorway.
Seventy-three percent is nearly three out of four people. So this is not a small group of procrastinators. This is almost everyone.
And Ian's framing for that is really crisp. He says those aren't planning problems, they are threshold problems. The work itself doesn't scare us half as much as the doorway does.
So what is his answer for getting past it? If that is where people freeze, what breaks the freeze?
He flips the whole thing around. He says preparation is what a first meeting produces, not what it costs. You don't bring preparation to the meeting. You leave with it.
Say that again slower, because I think people hear that and want to agree but then the next thought is still, okay but I should probably get a few things in order first.
Right, and that's exactly the trap. The idea is that an advisor's entire morning is built around people who don't know where to start. If you already knew exactly where to start, you wouldn't need the meeting. Showing up confused isn't failing the assignment. Showing up confused is the assignment.
I genuinely wish someone had said that to me fifteen years ago.
There's an image in the piece that I keep coming back to. Ian describes his favorite kind of first meeting. A couple walks in carrying a grocery bag of paperwork, apologizing before they even sit down. Sorry about all this, we're a mess, we should have done this years ago. And then the bag gets emptied onto the conference table.
And then what?
An hour later there are three tidy piles, a short list of questions with owners and deadlines, and two people sitting a little taller than when they walked in. He says the bag was never the problem. The bag was the raw material.
So the mess is the starting point, not an embarrassment.
And what gets me is what Ian says about the families that worried his father, who was an advisor that Ian grew up watching work. It wasn't the disorganized couples in the chairs. It was the organized ones who kept not coming in, year after year, because the binder wasn't finished yet.
So being tidy enough to delay is the more dangerous position.
Because at least the messy grocery bag showed up. The perfectly planned binder never did.
Okay, so for someone listening right now who is thinking, alright, I want to book something, what does Ian say to bring? Because I think people immediately start making a mental checklist and the checklist becomes another reason to wait.
He keeps the packing list deliberately short. Yourself. Your spouse if the plan involves one. Whatever pile exists today. And three questions, written down.
That's the whole list?
And he gives you the three questions the advisors hear most often, so you don't even have to invent them. Are we going to be okay? What are we missing? What should we do first? He says if those are your three, you are already prepared.
That is basically every question, when you think about it. The whole financial worry, right there in three sentences.
And they're honest. They're not trying to sound smart. They're just true, and advisors know how to work with them.
What about the pile? Because he mentions bringing the pile as it stands, and he specifically says if your box is still a shoebox, bring the shoebox.
That setup earns the payoff, and his payoff line deserves quoting in full: a shoebox and honesty beat a binder and another year of delay, every single time. And look, yesterday's piece was all about building the box, getting the documents together, knowing where they are. If you started that process, you bring what you have. If you haven't started it at all, you still bring what you have.
There is something so relieving about permission to show up as you actually are.
That might be the gift of the whole essay.
He also has this piece of advice that I found surprisingly practical, about booking the appointment before you feel ready. Not waiting for the right mood and then booking, but booking and letting the appointment manufacture the readiness. His word, manufacture.
And he explains why that works. Calendars are better at this than willpower is. Which, when I read that, I thought, that is the most useful thing anyone has said about motivation in a long time. Don't wait to feel like doing it. Put the date on the calendar and let the date do the work your motivation won't.
Because willpower is unreliable and a booked appointment is not.
It removes the daily decision. You stop asking yourself whether today is the day and start just showing up because Thursday at ten is Thursday at ten.
Now, Ian ends this piece with something personal, and I want to make sure we give it the space it deserves, because I think it changes the tone of the whole article.
He calls it his last confession of the week. He had mentioned on day one that he had his own list of avoided calls, but he held something back. What he didn't say on day one was that one of those avoided items was a sit-down about his own family's plan. And he had moved it three times since spring.
The COO of a financial planning company. Moving his own appointment.
And he names the reason. He wanted to walk in with everything handled first, so the meeting could simply admire his work. That is such a precise description of a thing a lot of us do.
We want to show up as the best version of ourselves rather than the actual version.
And what happened when he finally went? He went with gaps he could name and gaps he couldn't. Nobody graded him. They just started. And his description of how it felt is the one that stuck with me the most.
Relief with an agenda.
That is the phrase, and it lands. The meeting he had been dreading turned out to be just that. Which is what that grocery bag couple experienced too. You walk in carrying dread and you walk out carrying a short list and a next step.
I want to spend a minute here on who this first meeting is with, because I know some listeners are in very different places. Some have a financial advisor they already work with. Some have never sat down with anyone. Some maybe have an advisor but have been avoiding bringing the messy parts of the picture in.
And I think the article speaks to all of those. The specific invitation Ian makes is for people who work with American Retirement Advisors, or want to, to call the office and use a simple sentence. The day five version, as he puts it. I would like to sit down with someone and look at where we stand. That's it. You don't have to know more than that going in.
And for anyone who maybe needs a warm-up before that conversation, he mentions a resource they offer, a guide called Before Death Do Us Part, which is specifically about getting your affairs in order while both partners are still here to do it together.
And it's available to download at no cost. So if someone is thinking, I want to do something today but I'm not quite ready to book a call, that's a real first step they can take in the next twenty minutes.
Let's zoom out a little, because this is day five and the end of the whole Fridge List series. And Ian does something in the close that I found really moving. He walks back through all five days in a way that makes each one feel manageable in retrospect.
It's almost like he's holding up the week so you can see it. Day one, you took the attorney's card down and made a call that took less time than a haircut. Day two, you sat in a first trust meeting and found fewer decisions than you expected, a known cost, and people saying the same relieved thing on the way out. Day three, you told the kids who does what, and the call was lighter than the dread you'd been carrying about it. Day four, you put everything in one box and said its location out loud. And day five, you put one meeting on the calendar.
Five days. Five items. And his point is that none of them were truly big.
The call was one sentence. The meeting was one hour. The talk with the kids was one phone call. The box was one afternoon. The appointment was one date on a calendar. What was big was never the work.
And then he names what was. Dread, it turns out, is the only item on the list that disappears the moment you pick it up.
That's the reversal that runs through all five days. We keep it alive by leaving the task alone. The second you touch it, the dread goes. Not slowly, not partially, it just goes.
Which is why the advice isn't, prepare yourself emotionally and then act. The advice is, act, and the emotional weight lifts on its own.
And I think that's genuinely counterintuitive for a lot of people. We're wired to try to feel ready before we move. But every story in this series, the attorney call, the trust meeting, the family conversation, Ian's own appointment, they all end the same way. The person who finally showed up was glad they did, and wished they had done it sooner.
I want to ask you something, because we talk about this professionally and I wonder sometimes if that makes it harder to see clearly. Do you think most people listening today have at least one thing that is sitting on their fridge, metaphorically, that has been there too long?
I think most of us have more than one. And I think the specific item that keeps it stuck up there is not laziness and it's not ignorance. It's the feeling that they should already know more before they ask. That they'll look like they don't have it together. And that feeling is so common that the advisors who do this every day are genuinely unsurprised by the grocery bag. They are waiting for it.
Expected, even welcomed.
It's the whole point of the first meeting. Nobody walks in as the finished product. They walk in as the person who finally walked in.
Let's come back to the image Ian ends on, because I think it's the one people will carry with them. The fridge. The card that outlasted the milk by years.
He says it has one less card on it tonight. And his close is simple. Whatever is still holding a magnet down at your house, you now know the move. Take it down. Do the small version today. Let done count as done.
I love that line, because so much of what stops people is the belief that anything short of perfect doesn't count. That if the binder isn't finished, nothing is finished. And Ian is saying, done counts. The shoebox counts. The one sentence phone call counts.
And the week he built, five days of small moves, is proof of it. Each day had one task. One call, one meeting, one conversation, one box, one appointment. And at the end of five days you have moved. That's not nothing. That's the whole game.
What I keep thinking about is the couple in the grocery bag story. Because I think a lot of our listeners are that couple. Maybe not the grocery bag specifically, maybe it's a kitchen drawer or a stack of papers on the desk, but the feeling of we're a mess and we should have done this years ago, that is so familiar.
And the thing to hold onto from that story is what happens next. The bag gets emptied. The hour passes. And two people leave sitting a little taller. Not because they suddenly have everything figured out. Because they started.
Starting changes the posture.
It really does. There's a psychological shift that happens when you go from carrying something to working on something. And you can't get that shift from reading about it or planning to plan. You only get it from the meeting.
Is there anything in Ian Schaeffer's piece that you think people might push back on, or find harder to believe?
The part that gets the most resistance is the idea that showing up unprepared is genuinely okay. Not okay in a polite, we'll manage it way, but okay in a this is actually how it's supposed to work way. I think a lot of people hear that and want to believe it but then default back to, but surely I should at least have a few things in order. And what the article is saying is, the three questions are enough. The shoebox is enough. Yourself is enough.
I think there's also a version of the listener who has been sitting on this for a long time and feels a little ashamed of how long it's been. And I want to speak directly to that person for a second.
Please do.
Ian Schaeffer is the COO of a company that does this work, and he moved his own appointment three times. Three times. If the person running the operation had that experience, then the person at home with a kitchen drawer full of documents and a phone number they haven't called is in very good company. The length of the delay doesn't define you. The call you make today does.
And the advisors who take those calls have heard every version of it. People who put it off for a year, for five years, for a decade. The starting point is always the same. Today.
Alright. So what is the actual action we want people to take when they stop listening to this?
One thing. Not a list, not a homework assignment. One thing. Book the appointment. If you work with American Retirement Advisors, call the office and say, I would like to sit down with someone and look at where we stand. If you are not yet working with them and want to explore it, same call, same sentence. And if you want something in hand before that call, download the Before Death Do Us Part guide. It is available at no cost and it is specifically designed to help you and your partner get your arms around this while you are both here to do it together.
And if the attorney call from earlier in the week is still sitting there, Ian's sentence still works. We would like to talk with someone about a will and a trust. One sentence. That is the whole call.
And then a person whose entire week is built around this takes it from there.
We have spent this week with Ian Schaeffer's Fridge List series, and I hope what you're taking away isn't a to-do list. I hope it's something quieter than that. The knowledge that the thing on your fridge, whatever it is, is smaller than the dread you've been storing around it. And the doorway, which has felt like such a big thing, is just a doorway. You walk through it. Someone on the other side helps you. And you come out sitting a little taller.
Well said.
That is the end of The Fridge List. Go take something off your fridge. Thank you for spending this time with us.